Privacy Policy

PROFLOORTECH (operated by Gail, sole founder) is a B2B raised floor manufacturing and export business headquartered in Changzhou, Jiangsu Province, China. We specialize in calcium sulfate raised floor systems, high-density wood core panels, and related engineering accessories for global distributors, general contractors, architects, and brand owners.

This Privacy Policy applies to all personal and business data collected through our website (profloortech.com), email communications, WhatsApp business account, and any other digital touchpoints operated by PROFLOORTECH.

We collect only the information necessary to deliver our B2B services, respond to inquiries, and maintain business relationships. The categories of data we may collect include:

We do not knowingly collect sensitive personal data (such as government ID numbers, financial account credentials, or health information). If you inadvertently share such data, please contact us immediately for deletion.

We process your information only for legitimate B2B business purposes. Specifically, we use your data to:

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. We use the following categories of cookies:

We do not sell, rent, or trade your personal or business data to third parties for marketing purposes. We may share your information with trusted third parties only in the following limited circumstances:

All third parties we engage with are contractually obligated to handle your data securely and only for the specific purpose for which it was shared. We do not authorize them to use your data for their own marketing purposes.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law:

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  Active business contacts: Retained for the duration of the business relationship plus up to 3 years after the last interaction, to facilitate potential future collaboration.
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  Transaction & order records: Retained for a minimum of 7 years to comply with Chinese accounting and tax regulations, as well as international trade documentation requirements.
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  Website analytics data: Aggregated and anonymized analytics data may be retained indefinitely; identifiable session data is deleted within 26 months.
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  Inquiry-only contacts: If no business relationship develops, contact data from unanswered or declined inquiries is deleted within 12 months.

When data is no longer required, we securely delete or anonymize it. You may request earlier deletion subject to our legal retention obligations (see Section 8).

We implement appropriate technical and organizational measures to protect your information against unauthorized access, accidental loss, alteration, or disclosure. Our security practices include:

Depending on your jurisdiction, you may have the following rights regarding your personal data. We respect and honor these rights regardless of where you are located:

PROFLOORTECH operates from China and serves clients across more than 40 countries. As a result, your data may be processed and stored in China or in the countries where our service providers operate, including but not limited to the United States and the European Union.

These countries may have different data protection laws than your home country. When transferring data internationally, we ensure appropriate safeguards are in place:

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  Contractual clauses requiring third parties to protect data to equivalent standards.
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  Use of service providers certified under recognized international data protection frameworks.
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  Limiting data shared internationally to only what is strictly necessary for the business purpose.

By engaging with PROFLOORTECH, you acknowledge and consent to the transfer of your information to China and other countries as described in this policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact our Data Contact directly: