Calcium Sulphate
Raised Access
Floor System

'What is the minimum order quantity (MOQ) for calcium sulphate raised floor panels?',
'a' => 'Our standard MOQ is 100m² for catalogue products. For OEM/ODM custom orders (non-standard density, dimensions or branding), the MOQ starts at 400m². We can discuss smaller trial orders for new partnerships -- please contact us to discuss your specific requirements.',
],
[
'q' => 'What certifications do your calcium sulphate raised floors hold?',
'a' => 'Our products are certified to CISCA (Ceilings & Interior Systems Construction Association), CE (European Conformity), and MOB standards. All batches undergo factory load-bearing and destructive testing in accordance with EN 12825. Full test reports and certification documents are available upon request.',
],
[
'q' => 'Can you customise panel density and dimensions for our project?',
'a' => 'Yes. We offer core densities from 1,400 to 1,700 kg/m³ and can manufacture to non-standard dimensions. Common thicknesses are 26-40mm, but we can accommodate project-specific requirements. Please share your technical drawings or specifications when enquiring.',
],
[
'q' => 'What surface finish options are available?',
'a' => 'We offer a full range of surface finishes: HPL (High Pressure Laminate), PVC, carpet tile, ceramic tile, ESD (electrostatic dissipative) vinyl, conductive vinyl, and bare galvanised steel. Custom colours, textures and patterns are available for OEM orders.',
],
[
'q' => 'What are your shipping terms and lead times?',
'a' => 'We support EXW, FOB, CIF trade terms. Standard production lead time is in 10 days after order confirmation. We provide container-optimised loading plans to maximise space utilisation and reduce freight cost per m². Our team handles all export documentation.',
],
[
'q' => 'Do you provide technical support and installation guidance?',
'a' => 'Yes -- following our "profloorteach" philosophy, we provide free layout design, pedestal/stringer ratio calculations, material loss calculations, CAD node drawings, and remote installation guidance for international projects. We export expertise, not just products.',
],
[
'q' => 'Can you provide OEM/ODM white-label production with our brand?',
'a' => 'Absolutely. We have 15+ years of OEM experience manufacturing for top-tier international flooring brands. We offer complete white-label services including custom product stamping, retail-ready packaging, instruction manuals, and technical documentation -- all aligned to your brand identity.',
],
];
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